A senior consulting team with over fifty years of care experience between them. Working alongside your service to turn Brolly from a tool into a transformation.
Most providers buy a tool and hope adoption follows. It rarely does. Rotas drift back to spreadsheets, eMAR runs alongside paper for months, and the registered manager spends Sunday night drafting the PIR they should have been drafting all year.
Brolly comes with a consulting team who've actually turned services around. They sit with your team while change happens, not in a webinar two weeks before go-live, but on the ground, in the team meeting, in the inspection rehearsal. The software gets used because the people who know how to use it are right there with you.
Senior practitioners working alongside your team across the areas that move a service forward.
Mock inspections against the upcoming updated KLOE framework, evidence mapping and PIR strategy so the inspector finds what they need, where they expect it.
Quality statement gap analysis, audit cycles and enforcement response advisory, including Section 31 support when the stakes are highest.
Change management built around your team, not around the software. Rollouts designed so the tool gets used on day 30, not just signed off on day 1.
Rotas, scheduling and resource planning rebuilt around how care actually gets delivered, recovering hours that paperwork and duplication quietly consume.
Policy harmonisation, phased deployment and consistent practice across sites, without flattening what makes each service work locally.
Carer recruitment and retention workflows, PA matching, and preparation for local authority and ICB tenders and contract renewals.
Every engagement is shaped around your service, but they all follow the same rhythm.
On-site visit. Time with the registered manager, coordinators, frontline carers and at least one client or family. We map what's actually happening, not what the policy says is happening.
Quality statement gap analysis. Operational efficiency benchmark. Honest written report with prioritised actions, not a 60-page deck nobody reads.
We sit alongside your team to redesign the workflows that need it. Brolly is configured against your service, not a generic template. Staff are trained where they work.
Adoption tracking, weekly check-ins, mock inspection at the right moment. We don't disappear at go-live. We stay until your team is running it without us.
Evidence mapped, policies current, staff confident. When CQC arrives, you're already prepared.
Tools that staff use, not licences that gather dust. Change management built into every engagement.
Operational redesign that takes weeks of admin out of your registered manager's calendar.
From a single Good rating to a multi-site Outstanding group. We've walked the road with providers like you.
Honest answers to the things that come up on every discovery call.
No prep needed. Tell us where your service is, where you want it to be, and we'll tell you honestly whether we can help.